I. Welcome to “ Keffi a Lifestyle” . These terms and conditions govern your access to and use of our website (the “ Site ”).
II. By accessing this website you are fully accepting these Terms and Conditions, both regarding its use and any purchase you make on it. If you do not agree, please do not use our Site, since by the mere fact of using it, it will be understood that you know them and that you have accepted them.
III. Authorization of use. You can freely use and access the website, software or other applications in order to learn about our products, compare them and, if you wish, purchase them. You will have no obligation solely by visiting and using our Site.
IV. Keffi a Lifestyle works as an electronic commerce platform for products offered by Inversiones Keffi SpA, RUT 77.460.238-0 (the “Seller”). The Seller is responsible for the management and sale of the products that you will find on this Site.
V. Applicable regulations. Both purchases made on the Site and their use are subject to Chilean law, especially Law No. 19,496 on the protection of consumer rights, for which its applicable provisions are considered reproduced.
We will always try to find the best solution for our clients and provide them with flexible alternatives. In any case, if you are not satisfied with any of our products and want to know how to exercise any of your rights as a consumer, do not hesitate to contact us as soon as possible and we will guide you on how to do it and learn about the legal procedures and deadlines.
SAW. Purchasing process. Purchases of products offered on our Site can only be made by people who have the legal capacity to contract.
To initiate a purchase request, you must select the products of your interest and add them to the shopping cart, complete contact, shipping, billing and payment information. Once the above is fulfilled, the consent of your purchase request will be formed, the charge will be made in the means of payment, and the respective receipt will be sent to you. In the event that any of our offered products is temporarily out of stock, we will internally cancel the purchase and refund your money within a maximum period of 24 hours.
Notwithstanding the foregoing, during the purchase process we will be available to assist you in the most appropriate way, with the specific purpose of knowing the needs of the Client regarding the products offered.
VII. Dispatch and delivery of products. Before finishing the purchase process, you must correctly indicate your address and contact information, which will be stored in our records to facilitate your future access. Likewise, you can choose the dispatch and delivery method that best suits you, according to your needs or preferences.
Our commitment is that you can enjoy your purchase as soon as possible. For this reason, you must bear in mind that the term for the delivery of your product will depend on the dispatch and delivery method that you have chosen. It is your duty to correctly inform yourself of the particularities of your purchase before purchasing any of our products. In any case, before finalizing the purchase process, you can always see the term and the total cost associated with the dispatch and delivery of your product.
It is our priority that your experience with us is pleasant from start to finish. That is why we will take care to accompany you also during the post-purchase process. If necessary, we will contact you to validate or verify the information provided, in order to timely fulfill our commitment to you. At the time of delivering the product, we will ask you to indicate the name and RUT of the person who received it.
Finally, we will make sure that your product is kept in optimal conditions, from its dispatch until the moment it reaches your hands. Once delivered, and so that you can make the most of it, we ask you to read in detail its characteristics and particular recommendations for its proper use that we have prepared for you.
VII. Pursuant to article 3 bis letter b) of Law No. 19,496, you will not have the right of withdrawal for purchases made through this Site.
IX. Use of Cookies. By using this Site you consent to the use of cookies in order to personalize and improve your customer experience. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for people who visit it. Some of our affiliate/advertising partners may also use cookies.
X. License. Unless otherwise stated, Keffi a Lifestyle and/or its licensors own the intellectual property rights to all material available on the Site. All intellectual property rights are reserved. You may view and/or print pages from the Site for your personal use, subject to the restrictions set forth in these terms and conditions.
For the above, you should not:
To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any kind.
